For people who have been bereaved or injured in a road crash accident, there are several national charities that provide a range of support, from counselling or a listening ear to practical and legal advice.
How to contact
Where to go
Available throughout East Cambridgeshire District
UK
For more information and to visit an organisation’s website you can click on the logo.
Brake’s National Road Victim Service is a free, confidential, specialist service for you, if you have been bereaved or seriously injured in a road crash, or are supporting a road crash victim.
You can call the confidential National Road Victim Service on 0808 8000 401 (10am to 4pm Monday to Friday) or email [email protected]
Brake give you a named Brake caseworker, who helps from day one onwards, for as long as you need, over the phone or by email.
If you are carer or a professional supporting someone who is a road victim you can find advice here.
SCARD offer year-round support to the families and friends of those lost in road related accidents. From free/low cost one-to-one counselling and emotional support, to legal assistance and general help with all those questions and worries associated with tragic events.
They also offer support to anyone who has witnessed or gone to help at a road traffic incident scene.
You can call their helpline 0345 123 5542 which is open 365 days a year, from 9am to 9pm. All calls are charged at the local rate no matter where you are in the UK.
SCARD have free downloadable booklets, ‘Helping Children Cope with a Death in the Family’ and ‘A Parents’ Guide to Grief’, to provide helpful information to anybody who is grieving for a lost loved one.
Road Victims Trust is a charitable organisation working in and around Cambridgeshire.
All fatal collisions in Bedfordshire, Cambridgeshire and Hertfordshire are referred directly to the Road Victims Trust (RTV) by the police Forensic Collision Investigation Unit and contain details of those that have been affected – bereaved individuals and families, those involved in the collision and witnesses. They offer their service to all affected people unless they have indicated to the police that they do not want any contact from RVT.
They also take referrals from GPs and other agencies, and self-referrals.
The RTV works in partnership with the police and HM Coroners, taking over from them the support of the bereaved and anyone else who is affected by the road death.
Their sensitive, personal and entirely confidential services are provided by a team of highly skilled and committed counsellors, all of whom have had intensive training and experience in what you are going through now. The services provided are free and confidential, offered to individuals and families, and available for a single occasion, for example at the Coroner’s Court, or for regular weekly meetings.
For people living outside of Cambridgeshire, telephone support may be offered.
For support please call 01234 843345 between 8.30am and 4.30pm during the week, except Bank Holidays, or email: [email protected]. Please leave a message and they will get back to you as quickly as possible.
To view their frequently asked questions about support click here.

Most service are operating services free of charge, please see the individual organisations’ websites for details.

Costs of calls to helplines may vary depending on your phone or mobile provider. Please see each service for details.
You can find other local bereavement support in the HAY East Cambs pages.
How to contact
Where to go
Available throughout East Cambridgeshire District
UK


